Fremington Homes and Hadley Care are regulated by the CQC (The Care Quality Commission) the independent statutory regulator of health and adult social care in England.
Below is a list of fundamentals of care published by the CQC, you can expects all homes under the operation of Fremington Homes & Hadley care services to adhere to these fundamentals.
- Care and treatment must be appropriate and reflect service users’ needs and preferences.
- Service users must be treated with dignity and respect.
- Care and treatment must only be provided with consent.
- Care and treatment must be provided in a safe way.
- Service users must be protected from abuse and improper treatment.
- Service users’ nutritional and hydration needs must be met.
- All premises and equipment used must be clean, secure, suitable and used properly.
- Complaints must be appropriately investigated and appropriate action taken in response.
- Systems and processes must be established to ensure compliance with the fundamental standards.
- Sufficient numbers of suitably qualified, competent, skilled and experienced staff must be deployed.
- Persons employed must be of good character, have the necessary qualifications, skills and experience, and be able to perform the work for which they are employed.
- Registered persons must be open and transparent with service users about their care and treatment (the duty of candour).
